Return Policy
RETURNS ARE ACCEPTED WITHIN 14 DAYS OF RECEIVING ORDER FOR EITHER AN EXCHANGE OR A STORE CREDIT IN THE FORM OF A GIFT CARD.
CONDITION OF RETURN
- Full price item
- Unworn and unwashed
- Original tags attached
- Hygiene strip MUST be attached to product (swimwear and underwear)
- NO RETURNS OR EXCHANGES ON SALE ITEMS
- Please note that customers are responsible for return shipping costs
- We do not offer refunds for incorrect sizing or change of mind
EXCHANGES
- Available for Croatian citizens
- For items to the same value of your original purchase
- Please note shipping costs are not included in store credit value
- Alternatively, you can repurchase the correct size or style with a store credit
INTERNATIONAL RETURNS
- Return in exchange for a store credit
- Store credit can be used to repurchase a new size or style and does not expire
- We do not offer international exchanges
- Customers are responsible for return shipping costs
FAULTY OR INCORRECT ITEM
If you believe you have received a faulty or incorrect item please email us at info.diveorganic@gmail.com prior to returning your item.